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Auto Pay Freeze Option To freeze your auto pay, a completed request must be submitted via the website form, Membership Hold Request at least 30 days in advance of your next billing date in order for your request to be effective from the following month. Billing date is based on your enrollment date listed below. You are allowed 1 (one) emergency freeze per year.

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No, I'm cancelling my membership

Cancellation

To cancel your account, a completed request must be submitted via email (thefitnessempirehouston@gmail.com) or on the website at 'Membership Cancellation' at least 30 days in advance of your next billing date in order for your request to be effective from the following month. Cancellation memberships prior to expiration of any specified commitment period is subject to an early termination fee. You may not send your request in any other form of communication except these two methods are not prohibited.

I Agree To These Terms